Privacy Policy
Last updated: March 11, 2025
Your privacy is important to us. This Privacy Policy explains how ThunderBet collects, uses, and protects your personal data.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Account information: name, email address, password (encrypted), date of birth
- Payment information: credit card details (processed securely through our payment processors), billing address
- Profile information: preferences, account settings, profile picture
b. Usage Information
- Log data: IP address, browser type, pages visited, time spent, referring/exit pages
- Device information: hardware model, operating system, unique device identifiers
- Analytics data: feature usage, interaction patterns, betting preferences
c. Information from Third Parties
We may receive information about you from third-party partners, such as authentication services or social media platforms if you choose to link your account.
2. How We Use Your Information
We use your information for the following purposes:
- Provide and improve our services, including personalized analytics and insights
- Process transactions and manage your account
- Communicate with you about account activity, updates, and promotional offerings
- Analyze usage patterns to enhance our platform's performance and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers: Companies that help us deliver our services (payment processors, hosting providers, analytics services)
- Legal requirements: When required by law, court order, or government regulation
- Business transfers: In connection with a merger, acquisition, or sale of assets
Any third parties with whom we share your data are contractually obligated to process it only per our instructions and maintain appropriate security measures.
4. Data Security
We implement security measures to protect your data, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Monitoring systems for unauthorized access attempts
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Access and portability: Request a copy of your data in a structured format
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal data
- Restriction: Limit processing of your data under certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal of consent: Revoke previously given consent
To exercise these rights, contact us through our Support Page. We will respond to all requests within 30 days.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of unauthorized access, and applicable legal requirements.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, where our servers are located. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
8. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete that information.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
For any privacy-related concerns, visit our Support Page.